Lucca Contemporary Smoked Mirror

All of our mirrors are professionally packaged using sustainable materials to ensure safe arrival. Delivery is free to UK Mainland. For deliveries further a field shipping costs will be calculated at checkout.

Free 30-Day Returns

You can return your mirror within 30 days of delivery, completely free of charge. We’ll arrange a courier collection, no trips to the post office required.

Eligibility

To be eligible for a return:

Mirrors must be in their original condition, unused and undamaged. All packaging and protective materials must be included. Proof of purchase is required

How to Start a Return

Simply email our UK-based support team sales@decorativemirrorsonline.co.uk with your order number and reason for return. We’ll handle the rest, We always try our best to arrange the collection on a day that is convenient for you.

Faulty or Incorrect Items

If your mirror arrives damaged or incorrect, please notify us within 7 days of delivery. We’ll swiftly organise a replacement or full refund, entirely at our cost.

Refunds

Once your return is received and inspected refunds will be issued to your original payment method. Please allow 5 working days for the amount to appear in your account.

Exchanges

If you’d like to exchange your mirror for a different style or size, our team will coordinate this seamlessly.

Our promise: Luxury should be effortless, from purchase to delivery, and if needed, returns. We aim to make every step simple, elegant, and stress-free.

At Decorative Mirrors Online we understand the importance of a durable and reliable product. We work tirelessly with handpicked audited suppliers, that like us, have a passion for mirrors whilst using only the finest quality materials. That's why we back up your purchase with a 1-year warranty against manufacturing fault.

we recommend regular gentle cleaning with a soft, lint-free cloth. Avoid using harsh chemicals or abrasive materials, as these may damage the frame or mirror surface.

When cleaning the frame we would advise to avoid using any chemical by simply gently wiping the frame with a soft dry cloth.

For cleaning the mirror glass for best results, use a non-ammonia glass cleaner applied to the cloth rather than directly onto the mirror.