Returns

Free No-Risk Returns Policy


Buying a mirror online is fantastically convenient, but what happens if you are not happy with your purchase? At DMO we believe in serving our customers to the best of our ability – offering you the best possible, risk-free service that we can. That’s why, we are pleased to offer all mainland UK customers a free returns service at NO COST to you. If you are not 100% happy and would like to return any items, we will collect them free of charge and refund them in full. All we ask is that you notify us within 3 days of delivery, and that the items are put back into its original packaging and resealed.

Of course, we accept returns after the 3-day period and up to 30 days after delivery, but these would need to be returned to us at your own cost.

Exceptions

Please note, our free returns offer applies only to mainland UK. For any other regions, we will organise collection but a cost will be applicable. Please contact us for more information.

Returns Process

To organise a return or exchange, use our contact form or call us on 01736 806110 in the first instance.